NAME RT::Extension::AddAttachmentsFromTransactions - Add Attachments From Transactions DESCRIPTION With this plugin you can attach attachments from previous transactions to a reply or comment. INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::AddAttachmentsFromTransactions'); For RT 3.8 and 4.0, add this line: Set(@Plugins, qw(RT::Extension::AddAttachmentsFromTransactions)); or add "RT::Extension::AddAttachmentsFromTransactions" to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj/* Restart your webserver AUTHOR Christian Loos <cloos@netsandbox.de> LICENCE AND COPYRIGHT Copyright (C) 2012-2013, Christian Loos. This extension is free software; you can redistribute it and/or modify it under the same terms as Perl itself. SEE ALSO <http://bestpractical.com/rt/> <http://www.gossamer-threads.com/lists/rt/users/107976> <https://github.com/bestpractical/rt/tree/4.4/attach-from-transactions> THANKS Thanks to BÁLINT Bekény for contributing the code from his implementation. Also Thanks to Best Practical Solutions who are working on this feature for RT 4.4 on the '4.4/attach-from-transactions' branch where I've borrowed some code for this extension.